Kardinal Stick devices come with a “Lifetime Warranty” and Kardinal Stick Pods come with a “Limited Warranty” within three (3) months from the date of retail purchase from www.kardinalstick.ph or from an Authorized Philippine Kardinal Stick Retailer by a person at least 18 years old.

Kardinal Stick Philippines only warrants the device against defects in materials and workmanship that arise under normal conditions and use.

Device

  • Not charging
  • Not functioning properly (ex. No Led Light, No vibration, not producing vapor, etc)

Pod

  • Leaks and cracks from the manufacturer or from transportation only. It does not cover dropping, water damage, or any other accidents.
  • No vapor upon usage

Have a question about your order or KS product? Contact us 24 hours a day 7 days a week for the best customer service by a professional admin team to provide advice on Kardinal Stick products, including warranty and product claims.

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